Senior Data Analyst

Senior Data Analyst

Location: Göteborg, SE, 417 15 Position Type: Professional
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Do you find a purpose in bringing insights to the business, with the customer in mind? Do you want to unleash the value of data within the quality and warranty area in Volvo Trucks? And do you just love to solve challenging analytical problems? Then, please continue reading, because we would love to connect with you!
We are looking for a development-oriented professional with a passion for data and quality. Someone who would love to join, and drive our journey, take our Quality and Warranty data to the next level, where we become more data driven.

Your competence is within analytics and data visualization, and from quality/warranty/aftermarket.
Who are we, and what can we offer?

The Volvo Trucks, Quality and Warranty department is a team consisting of dedicated professionals, and we are located in Gothenburg. We collaborate closely together and in these times of interesting challenges, we want to explore how we can contribute even more to the business. We want to develop how we use the warranty claim data and expand to also use other data sources, beyond our suit of tools used today.
Our aim is to serve our customers even better, and we want to earlier identify the issues they can experience, which cause breakdowns, unplanned stops and downtime for them. We want to level up the power of our data and improve the performance within the Quality and Warranty process. Also, as an effect of this, we aim to create smarter campaign selections.

In this role, you will analyze alternative analysis tools together with our stakeholders. You will be one of the key users in Volvo Trucks, supporting and coaching colleagues in your field of expertise. You will maintain and develop our current analysis environment and be part of creating the Volvo Trucks quality and warranty analytics strategy. In this role, you will work with data close to our business stakeholders to drive business value through analytics. Our data is on the new Volvo group common platform (UDP). Main tools used are Power BI and Data bricks, and our solution is using the umbrella name of QWAS. QWAS is used to create insights and identify business opportunities as well as supporting headquarters, sales areas and markets with various analyses and reports to improve performance within the Quality and Warranty area. Main responsibilities.

• Maintain current, and develop and implement new, Quality and Warranty reports
• Use data from different data sources such as e.g. VDA, GDS, VSR, LDA and UCHP to perform analyses and respond to requests of various complexity
• Drive state of the art quality and warranty analysis – by analyzing breakdown and repair data
• Develop and find new analytical methods, including machine learning and statistical approaches
• Support our users and contribute with training and training material within our area
• Be responsible and build a strategy for a more flexible data model for Volvo Trucks that supports quality analytics solutions for Volvo Trucks
• Develop dashboards and tools to simplify day to day work for the campaign process
• Take an active part of the day-to-day work and support the customer quality managers, safety investigators, campaign coordinators and warranty manager in their daily business with data
• Be an active member and contribute to the team’s agenda

Qualifications
To succeed in this position, we believe that you are curious and have genuine interest in Analytics, apart from that we believe that you have the following qualifications:

• Technical university degree or equivalent knowledge based on experience
• Experience from and strong competence in data visualization
• Experience in analytics, warranty and/or aftermarket area, preferably also statistical method knowledge.
• Power BI knowledge is a must and Databricks and Knime experience is a plus
• Truck product knowledge is a plus
• Customer oriented with social, communicative and pedagogical skills
• Excellent in English, both verbal and written
• Self-driven and motivation to improve and develop yourself and the area you work in
• Excellent listener with a true interest to understand and find ways to fulfill business need
• High level of cooperation, ability to work independently as a part of a team
• Good at prioritizing and focus and ability to meet agreed deadlines

Want to know more? Contact us!

• Mikael Bengtsson, Acting VP Quality and Warranty, +46 739 02 74 79
• Anna Ekelund, People and Culture, +46 739 02 50 32

Last application date: May 15, 2024.
We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in. Job Category: Advanced Analytics Organization: Volvo Trucks Travel Required: No Travel Required Requisition ID: 8667

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Do we share the same aspirations?

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.