AI Intern for Customer Engagement

• Stockholm, Sweden
• 127581
• Hybrid
• Internship
• Full Time or Part Time
• 39

Are you pursuing a Bachelor’s degree or Master’s degree in Sweden?Are you passionate about travelling and eager to explore how innovative technologies can revolutionize the customer experience, while seeking an opportunity to apply your academic knowledge in a practical setting?
Now you have an amazing opportunity to join our Nordic Customer Sales and Service organization as an intern working on two AI platform projects. It includes live voice translation and AI-driven pre-emptive insights for customer engagement teams.
We will ensure you feel safe when working with these new projects and we will provide you with the knowledge and the tools you need. After a successful onboarding and introduction to our department and TUI we have made a Learning & Development Plan for you. Ensuring your will get the most out of your internship period with us. Your task could include:

• Data analysis & quality evaluation
• Process mapping to identify weak spots
• Interview our Sales & Service agents
• Arrange test sessions and evaluations with our external partners
• Project management in an international environment

We would love your feedback and input! We know that our new Intern is very valuable for us and brings new knowledge and approaches to the table. We can learn a lot from that. That’s why we have allocated time at the end of your internship period to bring your recommendations and advice to us.
Qualifications

• You are currently enrolled in a Bachelor’s degree or Master’s degree in Sweden
• Language skills Swedish and English
• You are able to start your internship from the fall period 2024 accordingly to your internship period at your university
• We seek Interns who are eager to learn

Why apply for an internship at TUI? We offer you an internship where you’ll be working right at the heart of our business – with real responsibilities, and the chance to work on real projects. You’ll gain a unique insight into our exciting and dynamic industry, with exposure to many other functional areas and senior colleagues, as well as the opportunity to enhance your professional skills through our on-hands approach. You’ll have lots of fun during your time with us, and we’ll ensure you get the support you need every step of the way. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity, Equity & Inclusion means to us simply visit Our DNA.
Who are we? TUI Group is the world’s number one integrated tourism business with more that 65.000 colleagues globally. As an Intern for TUI in the Nordics you will be a part of our Nordic organization.
At TUI we say Let’s TUI it. For us, that means creating smiles every day. We have a can-do attitude, to find solutions and tackle every day together. So whether we’re dreaming up new ways to make our customers happier, or connecting with our colleagues, we’re creating a culture that’s as positive as the experiences we offer.
We’re adventure seekers. Smile givers. Impact makers. We’re TUI.