Sales Coordinator

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title: Sales Coordinator Position Type: Permanent Location: Sweden, office Work model: Hybrid (3 times per week in the office) Language requirement: English, Swedish (native) Who We Are At SOTI, we are committed to delivering best-in-class mobile and IoT device management solutions. We are looking for out-of-the-box thinkers who appreciate the art of great software and how it revolutionizes the world in which we live. To us, being visionary is more important than doing things the way they’ve always been done. What We’re Looking For Our people are our most important resource. We’re looking for a Sales Coordinator who will be responsible for quoting via Salesforce, order processing multiple orders in a day, supporting perpetual to cloud licenses, helping with support ticket escalations, and acting as an office backup. If you can work independently and as part of a team and handle multiple tasks and deadlines in a fast-paced environment, if you are not afraid of challenges and you enjoy working closely with other departments such as marketing, product development, and customer service to ensure a smooth and efficient sales process - you are welcome to apply! What’s in it for you? The People - Our people are our most important resource. From our humble origins in our founder’s basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big! The Technology - You’ll get the chance to work with leading-edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies. What You’ll Do

• Prepare and send quotes to customers via Salesforce.
• Process orders and invoices accurately and timely
• Support the Account Manager and other sales staff with their daily tasks and responsibilities.
• Support perpetual cloud licenses and ensure a smooth transition for customers.
• Help with support ticket escalations and follow up with customers until resolution.
• Act as an out-of-office backup for the Senior Account Manager and other sales staff
• Coordinate with other departments such as marketing, product development, and customer service to ensure customer satisfaction and retention.
• Maintain and update customer records and sales data in Salesforce and other CRM tools.
• Generate and analyze sales reports, and provide feedback and suggestions for improvement.

Experience youll bring:

• 1–2-year customer/partner-facing experience
• Previous experience as a Sales Coordinator, Sales Assistant, or similar role in a SAAS company
• Proficient in Salesforce and other CRM tools
• Excellent communication, interpersonal, and negotiation skills
• Strong organizational, time management, and problem-solving skills
• Ability to work independently and as part of a team.
• Ability to handle multiple tasks and deadlines in a fast-paced environment.
• Knowledge of SAAS products and services and industry trends

About SOTI SOTI is the worlds most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTIs innovative portfolio of solutions and services provides the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal-opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market.
We offer careers with #EndlessPossibilities. #LI-IG1 What are you waiting for? Apply today: https://www.soti.net/careers If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.