Office Lead

We are looking for an Office Lead to join our Global Workplace Services Team.

Location

Stockholm

Job type

Permanent GWS team crafts spaces and provides services that bring Spotify’s culture and values to life - from crafting thoughtful spaces for our employees to thrive, to delivering innovative services that make Spotify an excellent place to work. GWS covers all aspects and the full life cycle of our buildings and consists of Real Estate, Design & Build, Facility Management, Workplace IT, Business Protection, and Travel. In this role, you will be part of the North Europe regional FM team, one of four regions within our Global Facility Management organization.
The scope of this role will have a focus on space management and occupancy planning, but will also include employee experience, budget forecasting, vendor management and special projects. In order for GWS to deliver high quality services to our offices and end-users, there is a tight partnership with several internal teams as well as vendors.

What youll do

• Management and ownership of floor plans, headcounts and stacking plans that will require heavy collaboration with various teams to understand space requirements.
• Ensure that we meet the aggressive business needs to deliver extraordinary experiences for Spotifiers and guests.
• Develops and implements strategies to improve employee engagement and happiness.
• Collaborates with cross-functional teams to find opportunities for improvement in the workplace experience and develop action plans to address them.
• Management of Food & Beverage program in the Swedish office.
• Stays informed about industry trends and standard processes in workplace experience and recommends innovative ideas to continuously improve our offerings.
• Frequently audit and ensure FM work tickets are being resolved and closed in a timely manner.
• Coordinate office moves when vital.
• Own and drive the space management program for Stockholm including support for the entire region when needed. Meaning balance the needs and wants of partners with long term planning to optimize utilization of spaces in both a long term and short term perspective
• Maintain and improve ways of working and processes for the function, making sure we continuously improve our performance
• Ensure vendors in scope are being handled and that internal and external SLAs are being met.
• Draft and send frequent office wide communications.
• Establish and follow routines for budgeting, forecasting, and cost follow-up
• Support Senior Facilities Manager on special projects as needed.

Who you are

• You have a minimum of 5 years’ experience in hospitality, facilities management, or workplace experience.
• Swedish is a requirement as well as local knowledge of the Swedish market.
• You have the ability to effectively respond to sensitive issues, complex inquiries or complaints from employees with a solution oriented approach and a hospitality mindset.
• You are comfortable engaging with key stakeholders.
• You are excited by delivering innovative and user-relevant solutions.
• You are not afraid of making mistakes to move the business forward.
• You embody the Spotify values: innovative, collaborative, sincere, passionate, playful.

Where youll be

• This will be based in our Stockholm Office

Our global benefits

Extensive learning opportunities, through our dedicated team, GreenHouse. Flexible share incentives letting you choose how you share in our success. Global parental leave, six months off - fully paid - for all new parents. All The Feels, our employee assistance program and self-care hub. Flexible public holidays, swap days off according to your values and beliefs.

Learn about life at Spotify

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.