Administrator
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the HCL Technologies with the position of Administrator - HCL Technologies which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Administrator - HCL Technologies below matches your qualifications. Good Luck: D
Handheld Blackberry, Android & IOS support knowledge Strong Customer service skills Strong written and verbal communication skills Good Understanding of ITIL…...
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Job Description (Posting).
Skillset Minimum 5 yrs hands on experience as deskside/Onsite support/local IT engineer Experience in Providing Hands & feet Support for Network and Datacenter Equipments/Devices Strong Microsoft Operating System installation(Win 7 & Win10) and troubleshooting skills Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.) Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds Basic understanding of Audio/Video equipment and conference room setup User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Escalations Troubleshoot and assist end users with mobile device setup, activations and performance issues. Handheld Blackberry, Android & IOS support knowledge Strong Customer service skills Strong written and verbal communication skills Good Understanding of ITIL processes Hand on Experience on ITSM tools like Service Now Mandatory Certification A+ Certified or Equivalent Certified Soft Skills - Excellent communication and conversation skills in German (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen CasesQualification
B-TechNo. of Positions
1Skill (Primary)
DWP-FSS-Desk Side ServicesEmployee Group
Business Line FTCity
OthersEntity
INFRAAuto req ID
1418558BRExpected Date of Closure
30-Jun-2024Reporting Manager Designation
ASSOCIATE GENERAL MANAGERInformation :
- Company : HCL Technologies
- Position : Administrator
- Location : Stockholm
- Country : SE
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Administrator job info - HCL Technologies Stockholm above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Administrator job info - HCL Technologies Stockholm in 13-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 13-06-2024
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