Product Performance Engineer - Car Service Business

Want to join us on our exciting journey?

Volvo Cars is on an exciting journey, redefining the automotive experience by innovating to make people’s lives less complicated. We offer you a once-in-a-lifetime chance to make an impact in a company with unique opportunities to grow and make a true difference.

About us
Car Service Business is a unit within Volvo Cars. Part of our responsibility is to create a user-friendly owner experience around current and future cars in Volvo’s portfolio.

At Global Technical Support within Car Service Business, you are part of a global team with the purpose to safeguard that our consumers continuously have the freedom to move, by providing preventative & precise support for our mobility solutions.

The automotive industry is currently undergoing a significant transformation driven by changing consumer behaviours, technology shifts and digitalization.

Within the department Product Performance, we are applying our data driven and customer-oriented approach to help others to see and understand the customer when a defect caused by a quality deviation occurs.

If you share our passion for our customers – Then Product Performance is the place for you.

About the position
Your mission is to provide customers with solutions for their problems by acting preventatively.
We are now looking for a new colleague in the team Propulsion, Software & Electronics within Product Performance organization.

What you will do
As Product Performance Engineer, you are part of a global team, working cross-functionally within the Current Model Quality Arena.

You are the interface between markets, Current Model Quality and other problem resolving functions within our company. Your main task is to identify product defects caused by quality deviations, drive these issues for fast resolution and later communicate Service and Product solutions to the markets.

You and your skills
You have experience from data science and quality improvement within automotive industry (or equivalent work life experience), degree in engineering, excellent language skills in English, both in writing and speaking.
Aftermarket experience is meritorious.

On a personal level
As a person you are well structured with an analytic approach to your tasks.
You are a team-player with a positive attitude and have excellent communication skills.
You adapt easily to different situations and specific needs.
Strong customer focus, courage, and an ability to balance stakeholders are also important competences in this role.

How to learn more and apply
For questions about the position please contact the hiring manager Joakim Berntson at joakim.berntson@volvocars.com.
If you have any questions about the recruitment process, please contact Recruiter, Pedram Yousefi at pedram.yousefi@volvocars.com.

Welcome to apply by the latest on the 1/05-2024.
Please submit your application in English and note that applications via email will not be considered due to GDPR.

We are looking forward to your application.

Who are we?

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.