Privileged Access Management (PAM) Engineer

Strongly united by the purpose “We help make your world a safer place”, Securitas successfully integrates technology, people, and knowledge to offer protective services to clients all over the world. Securitas offers security services by combining expertise in on-site, mobile and remote guarding with electronic security and experience in fire and safety. The group has 350,000 employees in 44 markets worldwide.

In a new approach for tomorrow’s world, Securitas will leverage technology and data in modern and innovative ways to offer better, streamlined, and efficient services based on machine learning, cloud computing and a modern software architecture.

Along with our rapidly growing organization, we are currently looking for a Privileged Access Management (PAM) Engineer.

Securitas Intelligent Services Organization

Securitas Intelligent Services is the entity in the Securitas Group that drives its digital transformation.

Securitas is implementing new common global Services based on both Microsoft Azure and Office365 with the addition of private cloud based on VMware technology. It is transforming its global network and data management capabilities. Both programs are enablers such that Securitas can become a truly data-driven business.

In the coming years, Securitas will also work with IT consolidation to drive synergies and modernize our IT infrastructure and collaboration platforms.

Securitas, a leader in Security Service, is committed to enhancing technology security across its global operations. We are currently seeking a skilled Privileged Access Management (PAM) Engineer to enable the delivery of high-quality services across Europe and Globally.

The PAM Engineer will focus on the support administration and daily operations within the CyberArk PAM Platform, and for the PAM Program broadly. The engineer will be part of the Information Security Operation team, also known as the “Digital Security Operations” team.

The individual will report into Securitas Europe and functionally to the Global Operation Manager.

This engineer will be part of a global security team that will help stand up the Privileged Access Management service and its operations.

He is accountable for digital situations, problem management, organization of technical resolutions, and the measuring and reporting of PAM operational performance. The engineer ensures that standard operating policies and procedures are functionally set up and effectively employed.

ESSENTIAL FUNCTIONS

PAM service (Cyberark Priv Cloud) setup, maintenance and support: Act as a contact point for the setup, configuration, maintenance, support and troubleshooting of Cyberark Priv Cloud solution and all integrated services. Be in close contact with Solution Provider and follow-up on technical and functional product roadmap. Perform incident & problem handling of the Privileged Access Management (PAM) platform.

Privileged Account Security: Support Technology Teams in securing their privileged accounts as per company security policy definitions. Handle the ServiceNow requests and respond to end-user questions and concerns.

Incident Response: Act as a contact point for security breaches involving privileged accounts, including risk mitigation and post-incident analysis.

PAM Principles and Guidelines: Assist teams in understanding PAM solution principles, helping define RBAC (Role-Based Access Control), Safe and Access structures, setup, configure and support in onboarding and securing privileged accounts. Be a watchguard for all stakeholders applying the defined standards & principles. Create and manage Operational, Technical and User documentation.

Training and Awareness: Develop and deliver training sessions for employees on the importance of security practices and the handling of privileged accounts in CyberArk.

Maturity Assessments and Reporting: Support entities in conducting PAM maturity assessments, reporting to stakeholders and Security Management, and following up on improvement actions.

Continuous Improvement: Assess and enhance PAM processes and tools for better security and efficiency. Build, unit test, and deploy new implementations & integrations, new fixes and releases, platform configuration changes.

Status Updates and Delivery: Provide regular updates on work assignments, compliance status reports, and Key Objectives.

QUALIFICATIONS:

• Additional qualifications may be specified and receive preference, depending upon the nature of the position.

EDUCATION:

EXPERIENCE:

• 5+ years’ experience in IT or IT Security management.
• 2+ years’ experience in a similar role as CyberArk PAM engineer (On-Prem or Priv Cloud).

SKILLS:

• Privileged Access management tools, CyberArk (On-Prem or Priv Cloud, CPM, PSM/P, C/CP, DNA,..) => Minimum Level: Defender.
• Strong understanding of PAM principles, excellent communication, analytical, and problem-solving skills.
Working in an Operations Environment understand Service Management Processes and tools (preferably ServiceNow).

STRONG WORKING KNOWLEDGE IN:

Access Management (RBAC/ABAC), Identity Management, IT infrastructure Management, IT Operations, ITSM processes and procedures, Office365 products, ServiceNow, Windows AD, Windows Server, Linux, Cloud Services (conceptual), Virtualization(conceptual), Databases(conceptual), Networking(conceptual).

OTHERS:

• Open to accept on-duty service support.
  
• Exceptional written and verbal communications skills.
• Ability to work individually and collaboratively in a global setting, responsiveness to security incidents, and a continuous improvement mindset.
• Ability to demonstrate a high level of competence in proactive management.

WORKING CONDITIONS AND PHYSICAL / MENTAL DEMANDS:

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with executives, clients, prospects, and staff, in group settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Occasional local and regional/national travel for presentations, meetings, and visits.
• Occasional lifting and/or moving up to 10 pounds.

The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed.

Additional duties may be assigned, and functions may be modified, according to business necessity.

All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

Associates are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.

Associates are required to notify superiors upon becoming aware of unsafe working conditions.

All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.

EOE M/F/Vets/Disabilities.

What we offer:

At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them a multitude of talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities.

If it all sounds good to you, don’t hesitate and apply!